General information

Legal Name: Daniras A/S
Company type: Ltd. 
Company no.  39065789
Address  Skruegangen 3A
Zip/city  2690 Karlslunde
E-mail address:   hello@Daniras.dk
Phone no.: +45 69153111
Established:  2017

Payment

Daniras A/S accepts payments with Dankort/VISA-Dankort, VISA, VISA Electron, Mastercard and JCB. Money will be drawn from your account, when the goods are shipped.

All amounts are in EUR, Euro, and include VAT.

Daniras A/S use an approved payment provider, who encrypts all data with SSL (Secure Socket Layer) protocol.

 

Shipping

Daniras A/S ships on all working days. Orders placed before 12 am CET on weekdays, are shipped the same day.

We ship using Post Nord, TNT, DHL with home delivery.

 

Warranty

According to Danish Sales of Goods act, we provide 2 years warranty. The warranty covers flaws in material or production errors.

The warranty does not cover errors or damages caused by misuse of the products.

Daniras A/S will cover reasonable returncosts, should the warranty be valid.

At returm, contact Daniras A/S on e-mail:
Hello@Daniras.com

The product should be sent to:

Daniras A/S

Skruegangen 3A

2690 Karlslunde

We do not accept packages on cod.

 

Refund

If a refund has been agreed, please send you registration no. and bankaccount, and we will transfer the agreed amount.

 

Returns

All goods purchased (except those bought on extraordinary sale) in our webshop, can be returned within 14 days.

The period initiates from the day, the order is received.

Daniras A/S does not cover return costs.

A return should be informed latest 14 days after the purchase is final. The retuned goods should arrive at Daniras A/S at latest 14 days after the return has been announced.

The return should be announced by email at hello@daniras.com. In the announcement clearly state that you wish to return a purchased product.

 

The state of returned products

All products must be unused and in unopened packaging.

We do not accept products with any sign of use.

If there are signs, that the product has been used, Daniras A/S will decide, if there can be issued a refund, and if so, how big the refund will be.

 

Complaints:

If you wish to complain, please contact us at hello@daniras.com.

If we do not find a solution, you can file your complaint at:

Konkurrence- og Forbrugerstyrelsens Center for Klageløsning

Carl Jacobsens Vej 35

2500 Valby

Denmark

Link: www.forbrug.dk

If you are a consumer from a different EU-country, you can file your complaint with the EU commission online complaint platform.

You can find the platform here: http://ec.europa.eu/consumers/odr/

If you file a complaint, please add our email address: hello@Daniras.com

 

Data storage

To make a purchase with us on our webshop, we need the following information:

- Name
- Address
- Phonenumber
- E-mail address

The purpose of the registration is, to deliver the purchased goods. The information is registered with the webshop provider, and is kept for five years, where after it is deleted.

When we collect sensitive information through our website, we ensure that it happens with your clear accept, so you are informed which exact information is gathered, and why.

Information given to the webshop, will not under any circumstance be given or sold to a third party.

As registered on this webshop, you have the right to object against the registration. You also have the right to know, which of your data we are have stored.

If you want to learn more, please contact us on Hello@Daniras.com